Late Arrival Policy

Our doctor and staff aim to make your visit a pleasurable one. In our efforts to make your visit more comfortable and to minimize your wait time, our office has implemented a late arrival policy.

If a patient is more than 15 minutes late for an appointment, *the appointment may need to be rescheduled*. This is to ensure that the patients who arrive on time do not wait longer than necessary to see the provider. You may be given the option to wait for another appointment time on the same day if one is available. We will try to accommodate late‐comers as best as possible but cannot compromise on the quality and timely care provided to our other patients.

The doctor and staff at Hiawassee & Clarcona Ocoee Pet Hospital truly appreciate your compliance and understanding with this policy so that we can continue to provide excellent medical care as well as excellent customer service.